Terms & Conditions

Welcome to Nouherbs Palette. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

Nouherbs Palette operates an online store offering health, beauty, and personal care products. These Terms & Conditions apply to all visitors, users, and customers of this website.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

2. Eligibility to Use Our Website

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Products & Information

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we do not guarantee that all content is error-free.

Product images are for illustrative purposes only and may differ slightly from the actual product.

4. Orders & Payments

  • All prices are listed in the applicable currency.
  • Payments must be completed at checkout using the available payment methods.
  • We reserve the right to refuse or cancel any order at our discretion, including cases of pricing errors or suspected fraudulent activity.

5. Shipping & Delivery

Delivery times provided are estimates and may vary due to factors beyond our control. Nouherbs Palette is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

6. Refunds & Returns

All sales are final. Refunds are only issued for products received damaged, as outlined in our Refund Policy.

No refunds will be provided for change of mind, incorrect product selection, used items, or dissatisfaction with results.

7. Health & Wellness Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person.

Customers are advised to consult a qualified healthcare professional before using any supplement or personal care product, especially if pregnant, nursing, or under medical supervision.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Nouherbs Palette and may not be copied, reproduced, or distributed without written permission.

9. User Conduct

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s functionality or security

10. Limitation of Liability

Nouherbs Palette shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of your country of operation.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Email: info@nouherbs.com
Phone: +254782690837